DELIVERY INFORMATION
Delivery Information
At Real Patio Living, we want your delivery experience to be simple and convenient. Please review the information below before placing your order.
Delivery & Lead Times
We will deliver your order to the delivery address provided at the time of purchase.
In-stock items are generally available for delivery within approximately 2 business days after payment, depending on scheduling and availability.
Special-order items may take approximately 6 weeks or longer, depending on the manufacturer, product availability, and production schedule. We will contact you when your order is ready for delivery or pickup.
Estimated Delivery Dates
All delivery dates and lead times are estimates and are not guaranteed. Delays may occur due to manufacturer schedules, transportation, weather, product availability, supply-chain conditions, or other circumstances outside our control.
We will make every reasonable effort to keep you informed of significant changes to your expected delivery.
Before Your Delivery
Please make sure your furniture will fit through all doors, hallways, stairways, elevators, gates, and other access points and into the intended space.
Customers are responsible for confirming measurements and access before delivery.
If you have special delivery requirements, please let us know before your order is finalized. Additional delivery or handling charges may apply.
Receiving Your Order
Please inspect your merchandise at the time of delivery. Any visible damage, missing items, or incorrect merchandise should be reported to Real Patio Living within 3 days of delivery.
Once merchandise has been successfully delivered or placed into storage at the customer's request, responsibility for the merchandise passes to the customer.
Questions About Your Delivery?
Our team is happy to help.
Real Patio Living LLC
3737 Westheimer Rd
Houston, TX 77027
832-643-0054
realpatioliving@gmail.com
